Shipping policy
SHIPPING POLICY
Last Updated: 16th March 2026
This Shipping Policy outlines the shipping and delivery procedures for orders placed through www.cambowarehouse.com
operated by Cambo Warehouse
1. ORDER PROCESSING
All orders placed on the Cambo Warehouse website are processed within 1 business day after payment confirmation.
Orders placed on weekends or public holidays may be processed on the next business day.
Customers will receive an order confirmation once the order has been successfully placed.
2. DELIVERY TIME
We aim to deliver all orders as quickly as possible.
Typical delivery times are:
Phnom Penh: 1–2 business days
Other areas in Cambodia: 2–4 business days
In some circumstances delivery may take up to 5 business days depending on location, courier availability, or other operational factors.
While most orders arrive within 2 working days, the maximum delivery window is 5 business days.
3. SHIPPING FEES
Shipping fees may vary depending on:
Delivery location
Order size and weight
Courier service used
Shipping costs will be clearly displayed during the checkout process before payment is completed.
4. DELIVERY PARTNERS
Cambo Warehouse may use third-party courier and delivery services to fulfill orders.
Delivery partners may include local courier companies and logistics providers operating within Cambodia.
5. DELIVERY ISSUES
If your order has not arrived within 5 business days, please contact our support team.
Cambo Warehouse will investigate the delivery with the courier provider and provide an update as soon as possible.
6. INCORRECT ADDRESS
Customers are responsible for providing accurate delivery information.
Cambo Warehouse is not responsible for delays or delivery failures caused by incorrect or incomplete addresses provided during checkout.
7. DELIVERY CONFIRMATION
Orders may require a signature or confirmation upon delivery.
Once a package has been delivered to the address provided during checkout, Cambo Warehouse is not responsible for lost or stolen packages.
8. CONTACT INFORMATION
If you have questions about shipping or delivery, please contact:
Cambo Warehouse Co., Ltd.
Email: info@cambowarehouse.com
Website: www.cambowarehouse.com